Frequently Asked Questions
Everything you need to know about your Eden Garden Jewelry™ experience.
What materials are used in Eden Garden Jewelry™ pieces?
We use high-quality materials including 18k gold plating, sterling silver, and ethically sourced gemstones to ensure your jewelry remains radiant and durable for years to come.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return or exchange unworn items in their original packaging.
How should I care for my jewelry to prevent tarnishing?
To maintain the shine, avoid contact with perfumes, lotions, and water. Store your pieces in the provided Eden Garden pouch when not in use and clean gently with a soft microfiber cloth.
Do you offer a warranty on your products?
Yes, every purchase is backed by a 1-year limited warranty that covers manufacturing defects. Please contact our support team with your order number for assistance.
Is your packaging eco-friendly?
Sustainability is at our core. All Eden Garden Jewelry™ orders are shipped in FSC-certified recycled paper boxes and biodegradable mailers to minimize our environmental footprint.